Loyalty Rewards

• Where do I find a lost rewards code that have not been used?
• How do I sign up for the rewards program?
• I already have an account. Do I need to create a new one to earn rewards?
• Where can I find all of my rewards account info?
• How do I redeem my rewards at checkout?
• What are the advantages of becoming a rewards member?
• I signed up for the Birthday Bonus but I didn’t receive it?
• How can I get a birthday reward?
• I’ve referred several friends but haven’t received any points for it. Is there something else I need to do?
• I received an error message when referring friends through the email referral box. What went wrong?
• I should have earned points for a purchase/incentive but I didn’t see my account balance change. Did I get credit?
• Why didn’t I earn points on my purchase?
• How do I know which tier I am currently a member of?
• How is my tier determined?
• Do points ever expire?
• I've earned points with my last purchase, but now I want to return it. What will happen to my reward?
• Can I return my order if I redeemed rewards points for a discount?
• Is there a limit to how many points i can earn or redeem?
• Will I be able to earn or use my points in store?
• How do points convert to dollars?
• How do I redeem my points?
• Does it cost anything to begin earning points?
• What if I have an old email address or multiple email addresses and want to combine my accounts & earnings?
• Will I receive points for purchases I made prior to creating my rewards account?