Need further assistance?

Here are a few ways we can help.

If you are looking for additional Monrovia plant information, we encourage you to check out our Plant Detail pages by filling out the search bar with the plant name on our homepage

search bar

For other questions not related to online orders, please fill out the contact us form and we will get back to you as soon as possible. Please note that response times may take two to three days or more depending on the growing season. Thank you for your patience.

If you have ordered a plant online and would like to know the status of your ShopMonrovia order, you can do so by logging into your account on or your Holiday Shop account. For other payment or billing questions for your online order, email us at and make sure to include your order number. For urgent requests about your order, you can call the phone number on the order confirmation email that you received after purchase. Please reference you order number when calling.

If you are a retail partner with questions about our plants, please contact your Monrovia sales representative. If you'd like to become a Monrovia retailer, please fill out this form and a sales representative will contact you in the next month.