1. HELP CENTER
  2. Loyalty Rewards

I’ve referred several friends but haven’t received any points for it. Is there something else I need to do?

Thank you so much for sharing us with your friends.  We really appreciate it.  
Referred friends must be a first time customer in order for both of you to receive the referral rewards.  In addition, the referral must be initiated through our rewards referral box on your personal rewards page or through the use of your unique referral link also found there. 
Points will be added to your account as soon as your friend completes their first purchase on our website.  
When this happens you will receive an email letting you know that one of your referrals made a purchase using your code and that a reward was added to your account.  You can also check your ‘Rewards History’ to see a list of any points that you have received for referrals.