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title: How does Monrovia use AI to enhance the experience?
description: At Monrovia, we're committed to providing you with exceptional service and expert plant guidance. As part of this commitment, we use artificial intelligence (AI) technology to help us respond to your questions more quickly while ensuring our horticultural experts can focus on the complex plant care advice that requires their decades of experience.
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# How does Monrovia use AI to enhance the experience?
We use AI-powered chat and email support to provide faster responses to common questions. The source of these answers come from trusted horticulturalist and master gardeners. While AI helps us respond quickly to most questions, our experts are still available to answer questions that need their decades of growing experience.
While we use AI to enhance efficiency, the heart of Monrovia remains our people—craftsmen, growers, horticulturists, and plant experts who have made us a trusted name for a century. AI is simply a tool that helps us serve you better, not a replacement for the human expertise and care that defines the Monrovia experience.
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