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FEBRUARY 2017

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The Dirt on Using Our Brand to Grow Your Business

By Chief Marketing Officer, Katie Tamony

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Hi Gardener,

We’d like to introduce you to your new favorite customer...

“I like making my outdoors look good. I believe you reap what you sow, right?  It’s like a lot of things in life. The more you put into it, the more you get out,” says Amy, 34. 

Amy is a Zen Gardener*, a rapidly growing segment of the market that feels a strong emotional connection to plants and gardening because of the way it connects her to other parts of her life, people, and the planet.  We identified the Zen Gardener from the in-depth consumer study we began in 2014, and we continue to track their behavior every year. Monrovia invested in its own consumer research to understand not only the demographics of our customer, but their psychographic needs and motivations as well. There are 4 personas in the market, and you’ll be reading more about them in future editions of this newsletter. 

But back to Zens like Amy: When she visits her garden center, it’s not a weekend chore. It’s a relaxing experience. “I give myself plenty of time to explore. I like to see what’s different and new.”

This market segment is more likely to shop year-round, spend the most dollars annually, and be brand interested and loyal. They’re impulse buyers, the kind who see a plant they love and find the right place for it later.

 ZENS AT A GLANCE

  • 23% of homeowners in the U.S., 46% of Monrovia customers
  • Spend average of $565 on plants per year (vs $345 on average)
  • Higher percentage of millennials
  • Get information via online and mobile—most likely to see Monrovia advertising there!
  • Heavy social media users

 HOW TO CONNECT WITH ZENS AT RETAIL

  • Use beautiful eye-catching signage, sense of humor, and references to life outside the garden.

  • Offer a laminated map of your garden center that can be returned at checkout—Zens like to browse the whole space thoughtfully, but don’t want to waste paper!

  • Offer plant clinics or quick demos about keeping plants healthy, as well as style ideas.

  • Speak the language of your audience. Label project ideas as “Insta-Color” or “Pin-worthy” and display throughout your store and on your own social media.

  • Use signage/displays that say Mix It Up,  and offer multiple ways to use one plant, because Zens like changing things and personalizing their use of plants.

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 PSSST....PLANT PICK OF THE MONTH!

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I’m completely taken by Rock & Roll® Alstromeria. Its variegated foliage is so on trend, and adds unique interest to the garden even when the plant is not in bloom. I planted mine in a container, and in a rock-walled border. I love the contrast against dark surfaces, like stacked lava rock or a dark wood fence.  It does best in morning sun and afternoon filtered sun or shade.  We have a ready inventory of lush beautiful 1- and 2- gallons. In the garden center, I’d put a sign over this that says “Toe-Tapping Garden Planting: Add some Rock & Roll® to Your Garden”! Makes a great container plant in colder climates, and you can plant anywhere in warmer areas.

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We are promoting Rock & Roll® Alstromeria in our video advertising, Spring 2017
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 TREND ALERT

With the rise of Pinterest, Houzz, and other inspiring planning tools, many homeowners are becoming more confident in their design choices. They lack time for installation and care, however. How can you solve this unmet need?  Offer “You Design It, We Plant It” Services that make your garden center the contractor for busy homeowners with a clear sense of what they want.  Offer “Seasonal Check-Ups” to arrange a home visit and suggest new plants for them.  Customize your services to fit.

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Use our most popularly viewed content!

Feel free to share/embed on your own website or social media.

 VIDEOS

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 BLOG POSTS

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